Introduction

It is common practice for functional health practitioners, health and wellness coaches, lifestyle coaches, mindset coaches, alternative healers, nutritional consultants/educators, and other non-licensed practitioners to collect your signature on a form such as this. By doing so, you acknowledge and accept that I:

  • am not a licensed medical doctor;

  • am not a substitute for services from a qualified, licensed physician or mental health professional;

  • do not diagnose, treat, manage, or cure disease.

  • recommend that you consult your doctor before making any changes to your diet or exercise regime or taking any dietary supplement;

  • do not warrant the accuracy of any information provided;

  • am not liable for any losses you may suffer by relying on our recommendations;

  • do not recommend any particular product;

  • am not a covered entity or a business associate of a covered entity under HIPAA.

By your signature below and/or instructing me to provide recommendations and services to you, you indicate your agreement to these terms.

What We Do and Do Not Do

Empowered Health LLC provides trauma-informed Functional Health and Transformational Coaching Services. Within these services, I offer personalized guidance and a wide array of strategies to help clients identify and address physiological and psychological stressors that serve as health and life success-blocking factors and become their own best self healer.

All services offered are alternative and holistic in nature. They are outside conventional medicine's paradigm and are not governed or guided by any conventional regulatory boards. All clients of Empowered Health LLC choose to engage in these services and incorporate any suggestions and/or action steps presented as healing options in their lives as part of an opt-in, self-care healthcare model.

As part of these Functional Health & Transformational Coaching services, I:

  • Assist you in obtaining a set of self-order laboratory tests from various labs (both US and internationally). The lab results are used exclusively as educational tools. They are not for the purpose of diagnosing, treating, or curing medical conditions

  • Guide you in helping you to understand the lab results, how they correlate to your specific health challenges, healing interventions available, and suggestions for action steps to consider for best supporting your health goals.

Your doctor may use the same test results to diagnose and treat disease, but we do not do this. The information I provide is not intended to, cannot, and should not be expected to substitute for a personal consultation with your own qualified doctor. I do not accept liability for failing to identify and/or treat any medical condition or disease; this is not the purpose of the services I offer.

I may provide you with information about products I believe might benefit you, but such information should not be taken as an endorsement or recommendation. Some such products may not be available without a prescription, but we do not dispense or prescribe any prescription products. The information provided is intended for educational purposes only and should not be taken as professional medical advice or a substitute for medical care. I am not responsible for any adverse effects or consequences that may arise directly or indirectly from that information.

I will make every reasonable effort to protect the privacy of your medical information, including any medical test results, that you share with me. However, that information is not protected by doctor-patient confidentiality, nor is it governed by HIPAA.

Consult Your Doctor

We are not qualified medical advisors and make no claims to be so. The information we provide should not be taken to be, and is not a substitute for, personal medical advice and instruction. You should not take any action based solely on our advice.

You should consult your doctor: 

  • for any medical interpretation of your test results;

  • on any matter relating to your health and well-being;

  • before making any changes to your exercise or diet;

  • before taking any nutritional, herbal, homeopathic, or hormonal supplementation;

  • before beginning any therapy.

Exclusion of Warranties

I will provide my services to you with reasonable care and skill. I make no other warranty, express or implied, concerning those services. All other warranties are excluded to the maximum extent permitted by law.

I make no warranty on the accuracy of the laboratory test results I receive on your behalf.

I make no warranty, expressed or implied, about the quality or effectiveness of any diagnosis, apparatus, treatment, or product. We will not be liable for any physical or mental injury or any negative side effects that may arise from using any such diagnosis, apparatus, treatment, or product.

I believe that the information I provide, including that on my website, brochures, flyers, and information packets, is accurate, but I cannot guarantee such accuracy. Therefore, I make no warranty on the accuracy of that information, and it should not be relied upon as being correct, complete, or accurate. You are responsible for verifying such matters independently from primary sources of information and taking specific professional advice.

Exclusion of Liability

If you rely on, purchase, or use a product or service, you do so at your own risk. Each person is different, and how someone reacts to a product or healing protocol may differ significantly from another. I cannot predict how you may react to any particular product or healing protocol.

To the maximum extent permitted by law, we exclude:

  • any and all liability in contract, tort (including negligence), breach of statutory duty or otherwise for any direct, indirect, special, incidental, or consequential costs, losses, claims, damages, expenses or proceedings (including but not limited to loss of profits and wasted management time) incurred or suffered by you arising directly or indirectly out of or in connection with our services, including but not limited to any loss, damage or expense arising from any defect, error, imperfection, fault, mistake or inaccuracy with the information or advice we provide;

  • any and all liability for injury or loss arising out of the use of, or reliance on, the laboratory results and/or the dietary, supplement and lifestyle suggestions we may provide;

  • any and all liability for injury or loss arising from any product or healing protocol you may choose to take or engage in; any and all liability for any failure to identify any medical condition or disease. You understand and agree that this is not the purpose of our services.

This is a comprehensive limitation of liability that applies to all kinds of damages, including (without limitation) compensatory, direct, indirect, or consequential damages, loss of data, income or profit, loss of or property damage, and claims of third parties.

No Recommendation

All material and information I may provide about products, services, and healing protocols are provided solely for educational purposes and when discussing your health with your doctor. I do not necessarily endorse, recommend, or promote any such product or therapy by providing you with such material and information. 

GDPR and Privacy Policy

To proceed with any services, [Empowered Health ] ( "we") requires your consent to collect and process the personal information you supply.

Your access to and use of all our services is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.

Please review our Privacy Policies to understand all uses of your personal information and your rights to your personal data at this link: https://www.empoweredtoheal.com/privacy-policy. 

Refund Policy (after enrollment in a coaching package/program)

Due to the extensive screening process for qualified clients combined with the amount of time, energy, and commitment to the healing process dedicated to each client within the scope of the services I provide, I limit the number of clients I take on at a time.

Additionally, there is a strong correlation between a client’s level of commitment to a health and wellness coaching program and their success in the program. Considering these factors, there is only a small window of time in which refunds will be granted for a coaching package/program.

Each client is given three days from the date the invoice is paid to withdraw from the agreement and request a full refund for any fees paid. No refunds will be granted after this 3-day grace period.

Under no circumstances will Jennifer or Empowered Health LLC refund any payment for the coaching program and/or time spent on the client's case after the 3-day grace period.

Putting a Coaching Plan on Hold:

I fully understand that life can sometimes become complicated and prevent us from keeping commitments that we originally agreed upon. Considering this, clients are allowed one opportunity to put a coaching program/plan on hold for up to 6 months with no penalty. When the program/plan is on hold, no time will be spent on the client’s case, responding to messages, or scheduling coaching sessions.

To place a coaching program/plan on hold, a client needs to submit a message via the portal requesting the hold and briefly explaining the reason.

When a plan is placed on hold, the expiration date is extended for the duration of the hold.

My Right to Terminate a Coaching Plan / Refund Policy:

I reserve the right to terminate the working relationship in the following scenarios:

  • A client does not adhere to all rules of engagement that have been explained within all waivers sent

  • I deem the dynamic of the client-practitioner relationship to not be conducive or healthy for either party

If I (Jennifer) need to terminate the client agreement and/or cease providing services, the client will be reimbursed for any services and/or time that have been paid for but not yet rendered.

No refunds will be issued for services rendered and/or time spent on the client's case. Additionally, time spent on a case (which will be subtracted from the refund amount) will be calculated on the current hourly rate for stand-alone coaching sessions.

In this scenario, the refund is calculated by taking the total amount of time spent on your case both inside and outside of coaching sessions (not including session overages already paid), multiplying it by the current hourly rate, and then subtracting that amount from the cost of the coaching program (not including financing fees for a payment plan).

Refund Policy for Pre-Paid Supplements, Labs, Shipping, and Handling Fees:

All fees for prepaid labs and/or supplement orders and corresponding shipping fees are non-refundable once the supplements have been shipped and/or the lab has been paid for and sent out to the client. Refunds will only be extended if products were damaged in transit.

Meeting the Preparation Requirements for the Strategy Session

Upon scheduling the Strategy Session, all necessary forms, intakes, and documents sent to the client within this portal must be completed and signed no later than seven days before the scheduled session. Failure to meet this deadline will result in the Strategy Session being rescheduled to a later date. No exceptions.

Agreement

By enrolling in a coaching program, you indicate that…

  • you have thoroughly read this Terms of Service Agreement

  • you reviewed our full Privacy Policy at the link provided under the section "GDPR and Privacy Policy"

  • you understood all that you have read about these agreements and policies

  • you agree to all the terms and privacy policies described.